Terms and Conditions

It shall be noted that we reserve the right to change, modify, add, or remove portions of these Terms and Conditions at any time.

You agree to check these Terms periodically for changes. Your continued use of our website following the posting of changes to these Terms, including the Privacy Policy, will mean you accept the changes. The Terms outline the legal obligations of Company and you, the user, and also outline what can and cannot do while accessing the website and services.
Currently our website and services are designed for and intended for users in the India.

We make no representation through our website outside the territory of India. Therefore, accessing the website and services from territories where the content is illegal is strictly prohibited. If you choose to access the website and services from a location outside India, you do so solely at your own risk.

In order to purchase goods from our website or make comments on the Forum, you shall need to register for an account membership (“Account”). We shall ask for your name, address, and email address. You agree not to provide any false information on the website or services, or to create an Account for anyone other than yourself. Your account is personal to you, and it is your responsibility to keep your account identity and password confidential. You are solely responsible for any loss or damage from your failure to comply with this security obligation. For your privacy and security, we highly recommend that you use a longer password consisting of a mix of lower and upper case letters including numbers and signs.

We take great care in maintaining the security of your information, and preventing unauthorized access to it, through the use of commercially reasonable technology and internal procedures. We recognize the importance of your privacy and employ SSL during credit card transactions.

Please refer to our Privacy Policy for additional information if required.

 

Payment:

We use PayUmoney as our payment processor. Please refer to their respective website’s Privacy Policy and Terms of Use.

Our product pricing is subject to change with such notice provided at any time by posting the changes to the website.

You acknowledge that you have legal authority to enter into this Agreement, purchase a product, and that you are either the account holder of the credit card to be used, or you have received authorization from the credit card holder to charge the credit card for the indicated amount of for these goods.

In case, if you experience a problem accessing your Account, please contact us at support@vrbox.in.

You further agree that you will not use the website or services to distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services.

We reserve the right to refuse service to users for any reason.

We may alter, suspend or discontinue any aspect of the website or services at any time, including the availability of any feature, product, or content.

We may also impose limitations on certain features and aspects of the website or restrict access to all parts of the website or Services without notice or liability, in our sole discretion.

In case, if your Account has been terminated for any reason, you may not re-register without our prior written consent.

 

Return, Refund and Cancellation Policy:

 

If somehow situation arises and you wish to return the item, we follow below mentioned return policy.

1. You may return the item within 7 days from the day of receipt of the order. In case, the item or the product is damaged/defective, you shall inform us within 4 days (i.e. including weekends).

2) Once you inform us within the provided time frame, we will further provide you with a Return Authorization Number.

3) Once you receive the Return Authorization Number, you shall return the item or product along with the tracking number to our address as mentioned their-in.

4) It is to be noted that, in case, if no tracking number is provided by your side, then the liability absolutely falls upon you.

5) Once we receive back the damaged/defective item or product, we will refund you the amount accordingly through NEFT within 10 working days excluding weekends.

6) The refund amount is absolutely subjected to the condition of the item or the product.

7) It is to be noted that, in case, we do not receive back the item or the product, then, we shall not be held liable and rather the liability absolutely falls upon you.

8) If the item or the product returned shall be in its original packing and furthermore, if it is in poor condition or shows obvious sign of use then no refund request will be entertained. If customer wishes to get the same item or product back, he/she has to pay the postal and handling charges.

9) If the item or the product is sent to us without any Return Authorization Number or prior notification, then only 50% of the original amount of the item or product will be refunded.

 

NOTE:

 

* After placing the order, if you wish to cancel the order, please contact us within 2 hours.
* It is to be noted clearly that in case of failure to comply with any of the terms and conditions or with any of the rules and regulations thereof; you shall loose every right or opportunity to seek any remedy whatsoever.
* We strictly comply with all the legal obligations and other aspects as required by the law applicable within the territory of India. Any disputes arising shall be settled within the territory of India in Court of Law.